Yale COVID-19 Outreach Program FAQs

Updated September 20, 2022


I believe I was a close contact but I did not receive a notification of exposure from Yale’s COVID-19 Outreach Team (YCOT)?
YCOT team conducts case investigation with individuals who test positive for COVID-19 (cases) at Yale. YCOT relies on the case interview to gather important details about who they were in contact with, when and where. We have a team of tracers working 7 days a week with the goal of reaching all cases and contacts within 24 hours. Still, this process takes time.

You may NOT have been called because:

  1. Your contact with the case was outside the infectious window. We request information on contacts who were exposed to the case two days before they had symptoms, or two days before their test. If you were not in contact during that time, you would not be notified.
  2. You were not a close contact.  If your contact with the case was within the infectious period but was not within 6 feet for 15 minutes or more over a 24-hour period, you would not be notified as a close contact.

If you think you meet the criteria of a close contact, you can schedule a test, monitor your symptoms, and reach out to ycot@yale.edu or call the Campus COVID Resource Line (CCRL) at 203-432-6604 for further guidance.


If I develop symptoms during my quarantine/self-monitoring period and have not tested positive for COVID-19 in the last 90 days, what should I do?
Schedule a symptomatic test immediately. CCRL can be reached at 203-432-6604 if you require further assistance. Remember, it is Yale policy not to return to campus if you have any COVID-like symptoms.


If I’m in quarantine or isolation, what should I do about work?
Please speak with your supervisor or HR Generalist about HR policies and job expectations during your isolation and quarantine period. It is standard Yale policy for your supervisor to be alerted when you are advised to isolate or quarantine, unless you opt out of this notification. For evolving information, please go to: https://your.yale.edu/work-yale/covid-19-workplace-guidance/workplace-guidance-faqs.


If I tested positive for COVID-19 in the past, do I still need to quarantine?
If you tested positive for COVID-19 in the last 90 days, quarantine is not necessary. We recommend that you continue to monitor your symptoms, promptly self-isolate if you develop symptoms, and call your healthcare provider or CCRL for further guidance. However, if you tested positive for COVID-19 more than 90 days ago, you should follow the guidance in the table above.


For any other questions or concerns, please contact ycot@yale.edu or call CCRL at 203-432-6604.